Kognitwin Energy Support and Service Level Agreement

Here you can find the KOGNITWIN Energy Support & Service Level Agreement.

For further information please contact us at mailbox-trust.

This KOGNITWIN Energy Support & Service Level Agreement (“SLA”) is applicable to Customers of Kongsberg Digital AS (“KDI”) who have a valid Subscription Agreement, governed by the KOGNITWIN Energy Terms of Use (“Terms of Use”), for access to KDI’s KOGNITWIN Energy Service Platform.

KDI will provide maintenance and support as described herein, to maintain the KOGNITWIN Energy Service Platform (hereinafter referred to as the “Service”) in good working order.

Capitalized terms shall have the meanings set forth in the Terms of Use, or in the section where they are first used herein.

1. Defect reporting and communication methods

Customer shall notify KDI of any defect in the Service by utilizing the Support Portal, accessible via https://dev.azure.com/kognitwinsupport, or by using the following email address: kognitwin@kdi.kongsberg.com

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See how Kongsberg Digital’s deep domain expertise helps industrial organisations achieve more.

Kongsberg Digital is excited to announce the latest commercial release of LedaFlow, with new capabilities in modelling of CO2 flow with impurities, LedaFlow represents some of Kongsberg Digital’s deep domain expertise and substance our customers have come to expect over the years.

Following up the LedaFlow 2.10 release which afforded significant enhancements to CO2 modelling capabilities, including integrating LedaFlow with reservoir simulation (CMG Gem), the latest release follows up our promise and ambition to be at the forefront of developing solutions for #netzero

What is new?

LedaFlow Engineering v2.11 includes several great improvements. Here are some highlights:

  • A new model has been developed for CO2 with impurities and its narrow phase envelope:
    Inside the phase envelope, mass transfer is solved based on diffusion (similar to regular composition tracking), while outside the phase envelope the phase change model (released in v2.10) is used. This gives consistent results for both dilute and almost pure systems, compared to composition tracking and single components respectively.
  • Consistency between the Steady-State Pre-Processor and the dynamic model has been improved when modelling pure CO2.
  • In addition, LedaFlow now includes a Python interface for the LedaFlow Point Model.

Many more improvements and fixes are deployed inLedaFlow 2.11 and we encourage you to reach out if you would like more information.

Interested in knowing more?

Please register for our release webinar on December 10th where Ludivine Rossvoll, the LedaFlow Product Owner, will present the latest improvements and new features released in LedaFlow.

We will run two similar live sessions. Register for the session that suits you by clicking on the links below.

How to access LedaFlow:

LedaFlow users with a valid Maintenance & Support agreement will soon receive a separate email with a link to download LedaFlow Engineering v2.11.271.018. Please refer to the installation guide which is provided with the installer.

 

We hope you start using LedaFlow Engineering v2.11 soon and are eager to hear your feedback!

Technical queries and license requests can be sent to the helpdesk at ledaflow@kdisupport24.com.

Releasing LedaFlow 2.11Releasing LedaFlow 2.11

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